Refund Policy

1. Subscription Fees:

   • Subscription fees are non-refundable, except as expressly provided below.

2. Refund Eligibility:

   • Refunds may be issued at the sole discretion of CanvasWizard under the following circumstances: a. Technical Issues: If you encounter technical issues that prevent you from accessing or using the Service, and our support team is unable to resolve the issue within a reasonable timeframe. b. Service Discontinuation: In the event that CanvasWizard discontinues the Service or a significant portion of its features, resulting in a substantial loss of functionality for subscribers.

3. Refund Requests:

   • To request a refund, you must contact our customer support team at hi@canvaswizard.co within 5 days of the issue arising. Please provide detailed information about the problem you encountered and any relevant documentation.

4. Refund Processing:

   • Refunds, if approved, will be processed to the original payment method used for the subscription purchase. Refunds may take 15 business days to appear in your account, depending on your payment provider.

5. No Refunds for Partial Subscription Period:

   • We do not offer refunds for unused portions of subscription periods. Refunds will only be considered for the current subscription period in which the issue occurred.

6. Dispute Resolution:

   • If you are dissatisfied with the outcome of your refund request, you may escalate the issue through our dispute resolution process. Our team will work with you to find a satisfactory resolution.

7. Changes to the Refund Policy:

   • CanvasWizard reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.

By using the CanvasWizard service, you agree to abide by the terms of this Refund Policy. If you have any questions or concerns, please contact us at hi@canvaswizard.co